Responsible Gaming
Gaming Should Be Entertainment
At Imperial Exteriors Casino, we believe that online gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and only spend what you can afford to lose.
We are committed to promoting safe and responsible gaming practices for all our players in Canada.
Age Verification
Online gaming is only available to individuals who are 18 years of age or older in Canada. We take age verification seriously and reserve the right to request proof of identity and age at any time. By accessing our platform, you confirm that you meet the legal age requirement in your jurisdiction.
If you are under the legal age to gamble, please do not participate in any gaming activities.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:
- Constantly thinking about gambling or past gambling experiences
- Needing to gamble with increasing amounts of money to feel the same excitement
- Repeatedly trying to cut back or stop gambling without success
- Feeling restless or irritable when trying to reduce gambling
- Chasing losses by gambling more to recover money lost
- Lying to family, friends, or therapists about the extent of gambling
- Jeopardizing relationships, education, or career opportunities due to gambling
- Turning to gambling to escape problems or relieve anxiety
- Borrowing money or going into debt to finance gambling
- Using gambling as a way to earn money or solve financial problems
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit over a daily, weekly, or monthly period
- Loss Limits: Establish a cap on the amount you're willing to lose during a set timeframe
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming activities if you need a break
- Session Time Limits: Set automatic session cutoff times to prevent extended play
Contact our customer support team to activate any of these responsible gaming tools on your account.
Get Help – Support Organizations in Canada
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organizations:
Canada
- Responsible Gambling Council (Ontario)
www.responsiblegambling.org
Provides resources, research, and support for problem gambling in Ontario - Problem Gambling Institute of Ontario (PGIO)
Helpline: 1-888-391-1111
Free, confidential counselling and support services - Gamblers Anonymous
A peer-support organization with meetings across Canada
Information available at local chapters
International Resources
- UK – GamCare
www.gamcare.org.uk - UK – GamStop (National Self-Exclusion Scheme)
www.gamstop.co.uk - Australia – Gambling Help Online
www.gamblinghelponline.org.au - United States – National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Take Action Today
If you think you may have a problem with gambling, please seek help immediately. There is no shame in reaching out, and recovery is possible. The sooner you take action, the sooner you can regain control of your life.
Contact one of the support organizations listed above or speak with a trusted friend or family member about your concerns. Help is always available.
Remember: Gaming should be fun. If it's not, it's time to get help.